Duncan Butler - General Manager

Duncan identifies the challenges to high value supply chains, working with you to find tailored solutions that consistently deliver added value. With twenty years' experience in the logistics industry, Duncan's career has spanned from high value retailers through to Yodel's operations for Tesco's leading e-commerce platform. At Yusen Logistics, Duncan works primarily with many of the world's biggest and most successful white goods manufacturers and wholesalers to improve their specialist handling needs. Offering advanced appliance warehousing and delivery, Duncan facilitates outsourced logistics that improve your market lead with streamlined and cost-effective solutions for supply chain management.
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Recent Posts

How we must keep up in the drive for omnichannel logistics

Posted by Duncan Butler - General Manager on 01-Feb-2018 11:45:00
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The insurgence of a new customer experience is shifting every avenue of the retail journey. The growth of the holistic omnichannel approach means ecommerce and bricks and mortar retail are more fused than ever before. Dynamic new logistics models focus on delivering a seamless and integrated service in the customer's buying journey, whether using a device on the go, at home or by walking into a store.

For the first time ever, mobile devices are leading the way in UK online retail sales too, further cementing the leap towards ecommerce demand for shoppers. According to IMRG, the 'digital tipping point' emerged in 2016 figures, when 51% of all UK online retail sales took place via smartphones or tablets.

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Topics: Warehousing and Distribution, 3PL, high value goods, 3pl for high value goods, high value goods supply chain, 3PL logistics, secure 3PL, warehouse space, 3pl warehouse

Adding value to your high value cargo

Posted by Duncan Butler - General Manager on 19-Dec-2017 12:53:19
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If a customer pays a premium price for a premium product – anything from the latest games console or mobile phone to a designer handbag or top-of-the-range fridge freezer – they naturally expect the very best: a quality product, delivered on time, in prime condition, no excuses. If they decide your product isn’t quite right for them – or they’ve ordered the wrong model, colour or size – they also expect a quick and hassle-free returns or exchange process. In short, if you’re dealing in valuable goods, every aspect of the high value goods supply chain needs to run like clockwork to ensure customers are happy and your reputation for excellence remains intact.

To enable you to meet your customers’ high expectations, outsourcing your warehousing and distribution services to an experienced third-party logistics (3PL) for high value goods like Yusen Logistics can pay huge dividends. Our networks, infrastructure, experience and supply chain management expertise will protect and enhance your high value cargo and add substantial value to your operations.

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Topics: Brexit, Supply Chain Management, Warehousing and Distribution, 3PL, high value cargo, high value goods, 3pl for high value goods, suppy chain, high value goods supply chain

High Risk, High Stakes: Why a 3PL Partner is Best for High Value Cargo

Posted by Duncan Butler - General Manager on 26-Jul-2017 10:00:00
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 When it comes to high value goods, it’s often the complete purchasing experience that provides value to your customers and your brand. Whether they’re shopping for the latest high-tech device or coveting a designer handbag, they will pay a premium for quality and expect a service worthy of the price. Therefore, when the latest trends come around your customers will want to receive their purchases in perfect condition and as fast as possible.

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Topics: Supply Chain Management, Short Lead Times, Warehousing and Distribution, 3PL, Inventory Management, Shipment Visibility, Reverse Logistics, high value cargo, secure logistics

Greater Flex with Valued Added Logistics for Consumer Electronics

Posted by Duncan Butler - General Manager on 21-Feb-2017 12:00:00
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As the speed and technology of logistics takes great strides forward, consumers now expect to get what they want when they want it. For consumer electronics, this means dealing with shorter lead times and the pressures of product launches to ensure the latest tablet, laptop or mobile phone reaches the shelf faster for maximum profit. To do this, you need a 3PL partner who helps you avoid missed sales and stockpiled inventory by keeping your product moving. They’ll sharpen your competitive edge by supporting manufacturers with valued added logistics solutions that streamline your processes – and please your customer.

 

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Topics: Supply Chain Management, Warehousing and Distribution, Added Value, Kitting and Packaging, Inventory Management, Cost-effective Logistics, Consumer Electronics, Bundling, Labelling, Pre-Installation

Feeling the Pressure? Manage Short Lead Times for Consumer Electronics

Posted by Duncan Butler - General Manager on 14-Feb-2017 12:00:00
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Consumer tastes can change in the blink of an eye, often leaving the shelf life of your high value consumer electronics shorter than their production cycle. The latest mobile phone, tablet, or laptop is soon superseded by a new model, with value plummeting as consumers’ interest peaks elsewhere. In such a dynamic industry, long lead times for technology products are a particular pain point as your speed to market becomes a priority.

 

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Topics: Control Tower Management, Crossdocking, Transloading, Warehousing and Distribution, Added Value, Inventory Management, Shipment Visibility, Consumer Electronics

Moving Forwards with Reverse Logistics for Consumer Electronics

Posted by Duncan Butler - General Manager on 03-Feb-2017 12:24:26
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In the Consumer Electronics industry, if you don’t move rapidly to keep up with demand you simply can’t compete. The ‘latest’ smart phone or tablet keeps its title only for a short while before we’re wowed by the next edition. However, there’s not just pressure on consumer electronics companies to get a product out of the door, but also in how its dealt with if it ends up back in the supply chain.

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Topics: Warehousing and Distribution, RFID, Zero-landfill Policy, Reclaiming Recyclable Parts, Cost-effective Logistics, Technology Industry, Consumer Electronics, Reverse Logistics, Repairs and Refurbishment, Recall Management

Planning for Peaks: Black Friday Logistics that Stay Out of the Red

Posted by Duncan Butler - General Manager on 30-Nov-2016 13:00:00
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Managing peaks with your supply chain is a long-standing challenge for retailers and manufacturers alike - with the biggest test often falling in the days, weeks, and months leading up to Black Friday.

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Topics: Supply Chain Management, Black Friday, Crossdocking, Transloading, Warehousing and Distribution, Added Value, Kitting and Packaging, Cross-training, Buyer Consolidation, Technology Industry, Consumer Electronics

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