3 ways to boost customer retention through your logistics

Posted by Richard Tyler on 10-Jul-2018 11:49:55
Show Bio

 

 With customer retention crucial in driving sales and revenue ( studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one.  Here’s our top 3 points to get right in your supply chain to keep your customers returning.     
Read More
0 Comments

Topics: supply chain, high value goods supply chain, high value goods, International Supply Chain Management, Global Supply Chain, high value cargo, Quality-driven logistics, Customer-centric Logistics, Consumer Electronics, Reverse Logistics, Recall Management, Repairs and Refurbishment, Vision I, 3PL, Supply Chain Solutions

Get the Gold Standard with Accredited Supply Chain Solutions

Posted by Craig Tellwright - Head of Audit, Assurance and Quality on 28-Mar-2017 12:00:00
Show Bio

 

Trusting a 3PL partner with your global supply chain network is vital for the efficient delivery of your product. Indeed, for any far-reaching logistics with international warehousing and distribution capability, you need the right planning and policies, systems and strategies in place. That way, large scale operations are in the best place to maintain the same standard of quality throughout – no matter what borders or oceans they cross. To be assured of your 3PL partner’s supply chain solutions, look for industry standard accreditations as a sure sign they’ll always meet – if not exceed – your expectations with consistent quality management.

 

Read More
0 Comments

Topics: 3PL, Supply Chain Solutions, Supply Chain Innovation, Customer-centric Logistics, Supply Chain Management, Cost-effective Logistics, ISO 9001, GDP Certification, Cold Chain Logistics, Pharmaceutical Industry, Temperature Controlled Supply Chain, Enterprise Risk Management, Business Continuity, Kaizen, TAPA, Quality-driven logistics

Don’t Run the Risk: Supply Chain Solutions for Business Continuity

Posted by Craig Tellwright - Head of Audit, Assurance and Quality on 21-Mar-2017 12:00:00
Show Bio

 

Everyone makes dynamic risk assessments each day, no matter your role or experience, whether you’re at work or at home. In fact, risk is anything that has the potential to cause harm – and for businesses it’s your bottom line that can take the hit. In logistics, without robust risk management procedures your supply chain could falter then fail when the unexpected happens.

Any risk manager will tell you that the unknown can seriously damage a cost-effective supply chain. So, identifying risk is the first step in securing your supply chain for long-term results. If we take a snapshot of cold chain logistics, for example, compromising a temperature controlled supply chain could risk hundreds of thousands in just a single high-value pallet. Business continuity, then, rests on your 3PL partner’s expertise in measuring, minimizing, and managing risk to your business for cost-effective and secure supply chain solutions.

 

Read More
0 Comments

Topics: 3PL, Supply Chain Solutions, Supply Chain Innovation, Customer-centric Logistics, Supply Chain Management, Cost-effective Logistics, ISO 9001, GDP Certification, Cold Chain Logistics, Pharmaceutical Industry, Temperature Controlled Supply Chain, Enterprise Risk Management, Business Continuity

Reducing CO2: Tread Lighter for Sustainable Supply Chain Solutions

Posted by Rodion Liashko - ESC Business Analyst on 07-Mar-2017 12:00:00
Show Bio

 

Creating an energy-efficient supply chain is only possible if you understand its overall carbon footprint. Certainly, there are huge opportunities within the industrial supply chain for reductions in CO2 emissions – particularly on the ‘Final Mile’ - to meet stringent regulations and streamline costs. A 3PL or 4PL partner who is committed to researching and developing green innovation is best placed to find long-term solutions across the entire supply chain. Recent research into smart tracking and accurate reporting undertaken by Yusen clearly indicates that it is possible to improve the sustainability of supply chain solutions of any complexity.

Read More
0 Comments

Topics: CO2 Emissions, Supply Chain Solutions, Customer-centric Logistics, Supply Chain Innovation, Supply Chain Management, 3PL, 4PL, Cost-effective Logistics, Shipment Visibility, Cold Chain Logistics, Pharmaceutical Industry

Keep Customer-Centric Logistics in Sight for your Consumer Electronics

Posted by Benjamin Bird - General Manager of Business Solutions on 28-Feb-2017 12:00:00
Show Bio

 

Transparency is key if you’re looking for a 3PL partner that strives to hone their customer-centric logistics. From factory floor to end destination, our recent study found that having full sight of your supply chain will best serve your needs – and your customers’. Not only does a customer-centric ethos foster stronger relationships between you and your supplier, but it delivers cost-effective supply chain management and innovative solutions.

For the consumer electronics industry, in particular, trusting a 3PL partner to drive continuous improvement will help you tackle the pressures of short lead times in an increasingly competitive consumer landscape.

 

Read More
0 Comments

Topics: Consumer Electronics, Customer-centric Logistics, Warehousing and Distribution, Added Value, Pre-Installation, Supply Chain Management, Cost-effective Logistics, Control Tower Management, Shipment Visibility, Productivity

Insight in Action: Improving Customer-Centric Cold Chain Logistics

Posted by Rodion Liashko - ESC Business Analyst on 31-Jan-2017 09:59:04
Show Bio

 

Being able to continuously improve is becoming more and more crucial in a highly competitive supply chain management market. Arguably, nowhere does this trend become more evident than in the Pharmaceutical industry and particularly in cold chain logistics, where the standards of technical, legal and operational scopes are especially high as they directly affect human life.

Innovation has always been one of the core principles of Yusen Logistics and our research collaboration with Cardiff University in 2016 undoubtedly added value in some demanding areas of supply chain management for customer-centric logistics.

Read More
0 Comments

Topics: Temperature Controlled Supply Chain, Cold Chain Logistics, Control Tower Management, Forecasting, Pharmaceutical Industry, 3PL, 4PL, Shipment Visibility, Customer-centric Logistics

Make a comment

Follow Us

Subscribe to Email Updates

Recent Posts

Posts by Topic

see all