3 ways to boost customer retention through your logistics

Posted by Richard Tyler on 10-Jul-2018 11:49:55
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 With customer retention crucial in driving sales and revenue ( studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one.  Here’s our top 3 points to get right in your supply chain to keep your customers returning.     
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Topics: Supply Chain Solutions, Vision I, 3PL, Consumer Electronics, Reverse Logistics, Repairs and Refurbishment, Recall Management, Customer-centric Logistics, Quality-driven logistics, high value cargo, Global Supply Chain, International Supply Chain Management, high value goods, high value goods supply chain, supply chain

How does supply chain crime threaten your business?

Posted by Mark Harvey - Head of Security on 27-Mar-2018 11:26:00
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If you're in the business of high value goods, security is likely to be at the top of your priority list. But are you aware of the real implications that face your supply chain?

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Topics: Supply Chain Security, TAPA, high value cargo, secure logistics, secure, Cargo Theft, safe secure logistics tracking, high value goods, secure 3PL

Brexit and the benefits of bonded warehousing for high value cargo

Posted by Sharon Murrell - Customs Manager on 08-Mar-2018 16:26:02
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With so much remaining unknown, at this stage the impact of Brexit on the high value goods supply chain can only be guesstimated. As an EU member state, the UK has long enjoyed free trade with its European counterparts, bringing benefits such as zero Customs Duty on products received from or dispatched to fellow European Union (EU) states, as well as minimal red tape.

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Topics: Brexit, Supply Chain Management, Warehousing and Distribution, 3PL, high value cargo, high value goods, high value goods supply chain, bonded warehouse, bonded storage solutions, supply chain

How we must keep up in the drive for omnichannel logistics

Posted by Duncan Butler - General Manager on 01-Feb-2018 11:45:00
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The insurgence of a new customer experience is shifting every avenue of the retail journey. The growth of the holistic omnichannel approach means ecommerce and bricks and mortar retail are more fused than ever before. Dynamic new logistics models focus on delivering a seamless and integrated service in the customer's buying journey, whether using a device on the go, at home or by walking into a store.

For the first time ever, mobile devices are leading the way in UK online retail sales too, further cementing the leap towards ecommerce demand for shoppers. According to IMRG, the 'digital tipping point' emerged in 2016 figures, when 51% of all UK online retail sales took place via smartphones or tablets.

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Topics: Warehousing and Distribution, 3PL, high value goods, 3pl for high value goods, high value goods supply chain, 3PL logistics, secure 3PL, warehouse space, 3pl warehouse

Adding value to your high value cargo

Posted by Duncan Butler - General Manager on 19-Dec-2017 12:53:19
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If a customer pays a premium price for a premium product – anything from the latest games console or mobile phone to a designer handbag or top-of-the-range fridge freezer – they naturally expect the very best: a quality product, delivered on time, in prime condition, no excuses. If they decide your product isn’t quite right for them – or they’ve ordered the wrong model, colour or size – they also expect a quick and hassle-free returns or exchange process. In short, if you’re dealing in valuable goods, every aspect of the high value goods supply chain needs to run like clockwork to ensure customers are happy and your reputation for excellence remains intact.

To enable you to meet your customers’ high expectations, outsourcing your warehousing and distribution services to an experienced third-party logistics (3PL) for high value goods like Yusen Logistics can pay huge dividends. Our networks, infrastructure, experience and supply chain management expertise will protect and enhance your high value cargo and add substantial value to your operations.

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Topics: Brexit, Supply Chain Management, Warehousing and Distribution, 3PL, high value cargo, high value goods, 3pl for high value goods, suppy chain, high value goods supply chain

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