3 ways to boost customer retention through your logistics

Posted by Richard Tyler on 10-Jul-2018 11:49:55
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 With customer retention crucial in driving sales and revenue ( studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one.  Here’s our top 3 points to get right in your supply chain to keep your customers returning.     
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Topics: supply chain, high value goods supply chain, high value goods, International Supply Chain Management, Global Supply Chain, high value cargo, Quality-driven logistics, Customer-centric Logistics, Consumer Electronics, Reverse Logistics, Recall Management, Repairs and Refurbishment, Vision I, 3PL, Supply Chain Solutions

Get the Gold Standard with Accredited Supply Chain Solutions

Posted by Craig Tellwright - Head of Audit, Assurance and Quality on 28-Mar-2017 12:00:00
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Trusting a 3PL partner with your global supply chain network is vital for the efficient delivery of your product. Indeed, for any far-reaching logistics with international warehousing and distribution capability, you need the right planning and policies, systems and strategies in place. That way, large scale operations are in the best place to maintain the same standard of quality throughout – no matter what borders or oceans they cross. To be assured of your 3PL partner’s supply chain solutions, look for industry standard accreditations as a sure sign they’ll always meet – if not exceed – your expectations with consistent quality management.

 

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Topics: 3PL, Supply Chain Solutions, Supply Chain Innovation, Customer-centric Logistics, Supply Chain Management, Cost-effective Logistics, ISO 9001, GDP Certification, Cold Chain Logistics, Pharmaceutical Industry, Temperature Controlled Supply Chain, Enterprise Risk Management, Business Continuity, Kaizen, TAPA, Quality-driven logistics

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