Insight Into Action

3 ways to boost customer retention through your logistics

Posted by Richard Tyler on 10-Jul-2018 11:49:55

Richard Tyler leads business development in the Aerospace and Automotive verticals for Yusen Logistics UK. With over 20 years of logistics experience in roles ranging from sales to account management at K+N, UPS and Emery Worldwide, Richard’s passion for these industries has gained him experience working on Boeing aircraft and with Airbus/Bombardier, and supporting Ford and Vauxhall.
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 With customer retention crucial in driving sales and revenue ( studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one.  Here’s our top 3 points to get right in your supply chain to keep your customers returning.     

Topics: Supply Chain Solutions, Vision I, 3PL, Consumer Electronics, Reverse Logistics, Repairs and Refurbishment, Recall Management, Customer-centric Logistics, Quality-driven logistics, high value cargo, Global Supply Chain, International Supply Chain Management, high value goods, high value goods supply chain, supply chain

Tried and Tested: Reliable Cold Chain Logistics for Pharmaceuticals

Posted by James Colson - General Manager, Healthcare on 24-Jan-2017 12:00:00

James builds strong partnerships with pharmaceutical companies to help optimize high quality, temperature-controlled supply chains. With twenty years’ experience in international road freight, he delivers robust solutions for healthcare logistics: utilising Yusen’s dedicated Pan-European road transport network to deliver life-saving medicines.

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Delivering critical medicines on time in carefully-controlled conditions is vital for the pharmaceutical industry. You need excellent inventory and warehouse management, temperature controlled equipment, and a fully coordinated supply chain for trusted 3PL solutions. Otherwise, high value, highly sensitive products could expire, face damage, or become steadily more expensive to transport. Reliable cold chain logistics are needed to avoid an increasing drain on your bottom line and possibly dangerous consequences for patients.

Topics: Pharmaceutical Industry, Control Tower Management, European Superhighway, Integrated Supply Chain, Cold Chain Logistics, Temperature Controlled Supply Chain, GPS Tracking, Vision I, 3PL, Solution Engineering

Cost-Effective Cold Chain Logistics that are Worth Every Penny

Posted by Frank Packman - General Manager, Healthcare on 17-Jan-2017 12:00:00

Frank works in partnership with healthcare companies to find bespoke pharmaceutical supply chain solutions that deliver a quality, flexible, and secure service. With a wealth of experience, Frank has moved across the logistics world, gaining expertise in warehousing and international road, ocean and air freight – primarily within the healthcare, automotive and aerospace industries. He now works closely with Yusen’s European GDP Healthcare E2E supply chain solutions, honing control tower management packages to ensure crucial medicines reach their destination in the right condition, at the right time.

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Effective supply chain management for healthcare can do much more than improve your bottom line.

In recent years, the industry has recognised that cold chain logistics can learn a lot from existing systems championed by fast-moving consumer goods (FMCG) companies to cut lead times and boost profits. Streamlined solutions not only prove cost-effective but also give you a more secure, robust, and faster service for your high value, highly sensitive products – and in turn more affordable access to critical medicines around the world.

Topics: Pharmaceutical Industry, Control Tower Management, Real-time Solutions, Warehousing and Distribution, Cold Chain Logistics, GDP Certification, Temperature Controlled Supply Chain, GPS Tracking, Vision I, FEFO, 3PL, Inventory Management, Cost-effective Logistics

Trust your 3PL Provider with Quality-Driven Cold Chain Logistics

Posted by Frank Packman - General Manager, Healthcare on 20-Dec-2016 11:48:00

Frank works in partnership with healthcare companies to find bespoke pharmaceutical supply chain solutions that deliver a quality, flexible, and secure service. With a wealth of experience, Frank has moved across the logistics world, gaining expertise in warehousing and international road, ocean and air freight – primarily within the healthcare, automotive and aerospace industries. He now works closely with Yusen’s European GDP Healthcare E2E supply chain solutions, honing control tower management packages to ensure crucial medicines reach their destination in the right condition, at the right time.

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Choosing your 3PL healthcare provider often comes down to cost, but your willingness to spend is always measurable by the service that you get. Quality cold chain logistics from a trusted supply chain management partner will provide greater delivery on time in full (OTIF) to reduce the issues you face – and to ultimately save you money.

Topics: Pharmaceutical Industry, Control Tower Management, Product Integrity, Real-time Solutions, Warehousing and Distribution, Cold Chain Logistics, Temperature Controlled Supply Chain, GPS Tracking, Vision I, FEFO, 3PL