3 ways to boost customer retention through your logistics

Posted by Richard Tyler on 10-Jul-2018 11:49:55
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 With customer retention crucial in driving sales and revenue ( studies show that just a 5% increase in retention rates grow profits by more than 25%), it’s essential for your customer’s purchasing experience to be a positive one.  Here’s our top 3 points to get right in your supply chain to keep your customers returning.     
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Topics: Supply Chain Solutions, Vision I, 3PL, Consumer Electronics, Reverse Logistics, Repairs and Refurbishment, Recall Management, Customer-centric Logistics, Quality-driven logistics, high value cargo, Global Supply Chain, International Supply Chain Management, high value goods, high value goods supply chain, supply chain

The Big Picture: Global Supply Chain Visibility & High Value Cargo

Posted by Nick Humphreys - Solutions Design Manager, International Supply Chain Division on 19-Sep-2017 12:00:00
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High value goods often require international movements, so it’s vital that your global supply chain is fully aligned and secure – from beginning to end. It’s not just the cost of goods in transit that heightens the risks you face; short lead times can also leave you sprinting for the finish line before the starting gun has even been fired. This, together with unanticipated increases in demand, could lead to missed product launches, stock shortage and disappointed customers which could even cause you to lose your market advantage.

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Topics: 3PL, Shipment Visibility, high value cargo, secure logistics, safe secure logistics tracking, Global Supply Chain, Critical Path Management, International Supply Chain Management, Operational Efficiency

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